A Fuzzy Decision Support System for the Effect Evaluation of GAI Application in HRM
DOI:
https://doi.org/10.31181/jidmgc11202524Keywords:
Generative artificial intelligence, Human resource management, Picture fuzzy set, CIMAS, VIKORAbstract
To alleviate the difficulties faced by enterprises in choosing which human resource management module to prioritize for the application of generative artificial intelligence, this study attempts to construct a hybrid framework. First, the relevant literature was sorted, and eight evaluation criteria were proposed, including quality, technology, and compatibility. Then, the expert language judgment is transformed into a picture fuzzy set. The CIMAS method was used to determine the weights and test consistency. Subsequently, VIKOR is introduced to balance group utility and individual regret, and the priority sequence is generated. This framework transforms the selection process from experience-driven to quantifiable and repeatable multi-attribute decision-making. Simultaneously, it provides suggestions for the introduction of generative artificial intelligence into the enterprise human resource management module.
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